Performance & Residency Programs Assistant
The Performance and Residency Programs Assistant works to advance Gibney Dance as part of a coordinated Performance and Residency Programs Team consisting of the Director of Performance and Residency Programs, Performance and Residency Programs Manager, Performance and Residency Programs Assistant, Technical Director, Box Office Manager, House Manager, Front of House Associate, and Exhibition Coordinator. The Performance and Residency Programs Assistant reports directly to the Director of Performance and Residency Programs.
The Programs Assistant is responsible for executing logistical and administrative aspects of Gibney’s Performance and Residency Program activity in close collaboration with the Director of Performance and Residency Programs and Performance and Residency Programs
- Provides administrative and logistical support to the Performance and Residency Programs department on public engagement programs, various performance series (Making Space, DoublePlus, Work Up, American Realness) and residency programs (Dance in Process and others to be established).
- Provides administrative and logistical and on-site support to Programs Manager for SIMYS, Center Line, ShowDown, and Show/Share
- Drafts performance agreements, LOIs and check requests for program artists and moderators, submits to Programs Manager for review and Director of Performance and Residency Programs for approval
- Maintain highest level of customer service across all aspects of program activity with artists and Gibney community
- Provides support to Director of Performance and Residency Programs and Programs Manager in regard to curated artists
- Attends production meetings with curated artists and provides support to Director of Performance and Residency Programs and Programs Manager in completing outstanding needs
- Drafts performance agreements and check requests for artist commissions and box office cuts
- Provides administrative support to Programs Manager on POP Program
- Attends weekly production meetings with full Performance and Residencies team
- Provides administrative and logistical support to Programs Manager in residency application process
- Drafts Artist Agreement contracts and check requests, all to be approved by DPRP
- Provides support to resident artists as determined by DPRP and Programs Manager
- Drafts performance and residency contracts and check requests for Performance and Residency Programs artists and collaborators, overseen by Programs Manager
- Assists DPRP in creation and upkeep of department organizational documents
- Supports Director of Performance Residencies and Programs Manager with ongoing tasks and research as needed
To apply please submit a resume and cover letter to firstname.lastname@example.org with the subject “Performance and Residency Programs Assistant_[Last Name]”View Job Description →
Front of House Associate
Summary Statement: The Front of House Associate (FOHA) work to advance Gibney Dance as part of a coordinated Performance and Residencies Team consisting of the Director of Performance and Residencies, Producer, Associate Producer, Technical Director, Box Office Manager, and House Manager. The FOHA is a part-time position averaging 5-15 hours per week pending performance schedule with an hourly salary of $12/hr. The FOHA will work with the Box Office Manager and House Manager to complete all front of house related activity. The FOHA must be available for weekend evening and matinee performances as well as for occasional departmental meetings and monthly staff meetings. The FOHA reports directly to the Producer.
The primary responsibility of the FOHA will be to assist with Front of House set up, ticket pick up, and post-show reception coordination in close collaboration with the Box Office Manager and the House Manager. Typically, the FOHA will be called one hour prior to performances and until one hour after the performance begins totaling six hours per week, pending performance needs.
The FOHA will additionally be called for supplementary work when necessary, with the possibility of working up to 15 hours per week. The FOHA will not work every week but will need to be available for all of Gibney’s performances. Please review Gibney’s performance calendar here before applying to ensure adequate availability. In all activity the FOHA will be asked to uphold the highest level of customer service with all Gibney patrons and staff.
- Cultivate a warm environment by welcoming and assisting guests with any inquiries or concerns.
- Assist Box Office Manager in ticket distribution before performances.
- Communicate with House Managers and audience members about production elements such as run time, early or late seating procedures, and house capacity.
- Ensure performance house rules, such as entry, exit, late seating, photography etc. are adhered to.
- Assist in the monitoring of Gibney Dance’s Quiet Hours Policy throughout the space.
- Coordinate necessary signage such as directional signage or reserved seating.
- Coordinate with the House Manager to prepare reception and other special events in advance of performances.
- Assist in the delegation of duties to ushers upon arrival including program folding and distribution, ticket collection, and reception/post-show discussion preparation.
- Help maintain usher database, including e-blasts for volunteer opportunities.
- When necessary, create post-show reports that outline the night’s activities including final house count and any notable events.
- Attend occasional production meetings and monthly staff meetings.
- 1-2 years proven customer service experience
- Excellent interpersonal skills and professional demeanor
- Ability to problem-solve
- Available to work in the evening during the week and weekends dependent on performance needs, flexibility is a must
To apply please submit a resume and cover letter to email@example.com with the subject “Front of House Associate_[Last Name]”View Job Description →
Gibney Dance offers the opportunity to earn free dance classes with some of the field’s most exciting teachers while gaining exposure to a fast-paced arts-administration environment. Through ongoing managerial support and feedback, as well as other professional development activities, our internship program strives to provide the next generation of arts and non-profit leaders the skills and knowledge necessary to advance the most pressing issues facing their chosen fields today.
All interns represent Gibney Dance during normal operating hours at both the company’s 890 Broadway and 280 Broadway locations, as well as at the organization’s programs and events. We offer a friendly and fun, yet focused environment where individuals come to work and build their careers. As such, we look for individuals who demonstrate:
- Maturity and professionalism
- Strong ability to work both independently and as part of a team
- Willingness to take ownership of responsibilities and projects
- Adherence to core Gibney Dance values, including respect, self-expression, collaboration, innovation, and entrepreneurship
The Center Internship focuses on developing a unique skillset centered around professional customer service, and includes training in software such as MindBody, Quickbooks, and InDesign. Interns work alongside Gibney Dance staff and personnel to gain hands-on experience in the daily operations of our vibrant performing arts center.
The Center Internship (CI) requires a 3-month commitment of 18 hours per week. Exceptions may be made for academic credit. CIs receive a small monthly honorarium, unlimited classes in the Contemporary Forms and Resident Ballet Programs, and access to discounted and free rehearsal space for their own artistic exploration.
After the initial 3-month commitment, Center Interns have the opportunity to become a Center Fellow. Center Fellows receive more specialized tasks and assume more responsibility and leadership in the running of the Centers. Unlimited classes in the Contemporary Forms and Resident Ballet Programs and discounted and free rehearsal space are granted to Center Fellows, as well as an increase in the monthly honorarium.
Gibney Dance encourages applications from diverse backgrounds to apply. We seek to create an equitable, inclusive and diverse workplace representative of the core values of our organization. Gibney Dance is an equal opportunity employer. We do not unlawfully discriminate on the basis of race, ethnicity, color, gender identity, sexual orientation, religion, national origin, ancestry, age, physical or mental disability, legally protected medical condition including pregnancy, childbirth, or related condition, family care status, veteran status, marital status, genetic information or any other basis.
Center Intern Responsibilities
All CIs assist with general administrative tasks as needed. Specific responsibilities may include:
- Answering phones and providing information
- Taking rental and class payments
- Running errands
- Assisting with bulk mailings
- Helping maintain operations and facilities
Gibney Dance prides itself in identifying and being responsive to the needs of performing artists. We look for a deep appreciation for the art of dance and the creative process, entrepreneurial curiosity, and a passion for administrative innovation. We hold ourselves to the highest standards of customer service. Specific responsibilities include:
- Greeting guests in a warm, enthusiastic and helpful manner
- Working as a team with the staff and other interns to provide outstanding and consistent customer service
- Enforcing all policies and procedures for use of the spaces: be fair and firm
- Awareness at all times of what is happening in the studios
- Providing formal or informal orientations and answering questions for new visitors
- Providing immediate and thoughtful responses to customer requests
- Being responsive and pro-active in meeting renters’ needs
- Accommodating the creative needs of clients through operational solutions that safeguard and protect the space
- Assisting in the maintenance of strong relationships with each location’s building staff
- Conducting customer service interventions, including the 3-Point Check In
- Assisting in the maintenance of a robust client database by capturing relevant details such as customer preferences and referral sources
- Greeting students as they arrive for class
- Registering new and existing students for classes
- Managing class card sales
- Managing receipt of multiple payment forms, including cash, check, credit/debit cards, and class cards
- Being knowledgeable of class schedule and answering questions as needed
- Being present at registration desk before class through the end of scheduled shift
- Communicating with GDC staff and/or teachers about issues as they arise
- Taking space rental requests and answering booking inquiries
- Invoicing customers and taking payment
- Performing setup and breakdown for internal and external programs and events
- Attending to renter needs as they arise
- Running errands for all departments at Gibney Dance
- Accommodating the creative needs of clients through operational solutions that safeguard and protect the space
- Clearly communicating and enforcing studio rules and rentals policies
CIs assist in maintaining the smooth operation of both the 890 Broadway and 280 Broadway locations. CIs enforce policies and practices that ensure the highest levels of safety, cleanliness and order of the Center. Specific responsibilities include:
- Assisting with facility operations and maintenance
- Implementing maintenance timetables and checklists
- Establishing and enforcing basic “set up” for each studio
- Ensuring standard inventory of products, equipment and supplies
- Conducting Rounds, Runs and Routines at specified intervals
- Candidates should have some front desk or administrative experience
- Candidates should be extremely detail-oriented
- Experience with Microsoft Office Suite and particularly strong skills in Excel desired
- Experience with MindBody a plus
- Ability to multi-task and work under pressure
- Candidates should be comfortable interacting with the public
How To Apply
To apply for a Center Internship, please send a professional resumé and brief statement of interest with the subject line “Center Internship, Your Name” to firstname.lastname@example.org.
GIBNEY DANCE IS AN EQUAL OPPORTUNITY EMPLOYER.
We are also always looking for volunteers for our Center Programs and Performances. Volunteering at Gibney Dance is both fulfilling and fun, and many of our volunteers return to donate their time again and again. It can also be a great way to be introduced to the organization if you’re interested in a position in the future.