Week of March 21, 2019
Making space for
DTI Tech Tuesday: Introduction to Lighting Techniques for Video and Photo

Gibney’s Internship Program offers the opportunity to earn free dance classes with some of the field’s most exciting teachers while gaining exposure to a fast-paced arts-administration environment.

Through ongoing managerial support and feedback, as well as other professional development activities, our internship program strives to provide the next generation of arts and non-profit leaders the skills and knowledge necessary to advance the most pressing issues facing their chosen fields today.

All interns represent Gibney during normal operating hours at both the company’s 890 Broadway and 280 Broadway locations, as well as at the organization’s programs and events. We offer a friendly and fun, yet focused environment where individuals come to work and build their careers. As such, we look for individuals who demonstrate:

  • Maturity and professionalism
  • Strong ability to work both independently and as part of a team
  • Willingness to take ownership of responsibilities and projects
  • Adherence to core Gibney values, including respect, self-expression, collaboration, innovation, and entrepreneurship

The Gibney Internship focuses on developing a unique skillset centered around professional customer service, and includes training in software such as MindBody, Quickbooks, and InDesign.

Interns work alongside Gibney staff and personnel to gain hands-on experience in the daily operations of our vibrant performing arts center.

The Gibney Internship requires a 3-month commitment of 18 hours per week. Exceptions may be made for academic credit. Gibney Interns receive a small monthly honorarium, unlimited classes in the Contemporary Forms and Resident Ballet Programs, and access to discounted and free rehearsal space for their own artistic exploration.

After the initial 3-month commitment, Gibney Interns have the opportunity to become a Department Fellow. Department Fellows receive a more specialized experience through splitting their time between a specific department and administrative support.  Unlimited classes in the Contemporary Forms and Resident Ballet Programs and discounted and free rehearsal space are granted to Department Fellows, as well as an increase in the monthly honorarium.

Gibney encourages applicants from diverse backgrounds to apply. We seek to create an equitable, inclusive and diverse workplace representative of the core values of our organization.

Gibney is an equal opportunity employer. We do not unlawfully discriminate on the basis of race, ethnicity, color, gender identity, sexual orientation, religion, national origin, ancestry, age, physical or mental disability, legally protected medical condition including pregnancy, childbirth, or related condition, family care status, veteran status, marital status, genetic information or any other basis.

Responsibilities

All Gibney Interns assist with general administrative tasks as needed. Specific responsibilities may include:

  • Answering phones and providing information
  • Taking rental and class payments
  • Running errands
  • Assisting with bulk mailings
  • Helping maintain operations and facilities

 

 

 

CUSTOMER CARE

Gibney prides itself in identifying and being responsive to the needs of performing artists. We look for a deep appreciation for the art of dance and the creative process, entrepreneurial curiosity, and a passion for administrative  innovation. We hold ourselves to the highest standards of customer service. Specific responsibilities include:

  • Greeting guests in a warm, enthusiastic and helpful manner
  • Working as a team with the staff and other interns to provide outstanding and consistent customer service
  • Enforcing all policies and procedures for use of the spaces: be fair and firm
  • Awareness at all times of what is happening in the studios
  • Providing formal or informal orientations and answering questions for new visitors
  • Providing immediate and thoughtful responses to customer requests
  • Being responsive and pro-active in meeting renters’ needs
  • Accommodating the creative needs of clients through operational solutions that safeguard and protect the space
  • Assisting in the maintenance of strong relationships with each location’s building staff
  • Conducting customer service interventions, including the 3-Point Check In
  • Assisting in the maintenance of a robust client database by capturing relevant details such as customer preferences and referral sources

 

CLASS REGISTRATION

  • Greeting students as they arrive for class
  • Registering new and existing students for classes
  • Managing class card sales
  • Managing receipt of multiple payment forms, including cash, check, credit/debit cards, and class cards
  • Being knowledgeable of class schedule and answering questions as needed
  • Being present at registration desk before class through the end of scheduled shift
  • Communicating with Gibney staff and/or teachers about issues as they arise

REHEARSAL RENTALS

  • Taking space rental requests and answering booking inquiries
  • Invoicing customers and taking payment
  • Performing setup and breakdown for internal and external programs and events
  • Attending to renter needs as they arise
  • Running errands for all departments at Gibney
  • Accommodating the creative needs of clients through operational solutions that safeguard and protect the space
  • Clearly communicating and enforcing studio rules and rentals policies

FACILITIES MANAGEMENT

Gibney Interns assist in maintaining the smooth operation of both the 890 Broadway and 280 Broadway locations. Gibney Interns enforce policies and practices that ensure the highest levels of safety, cleanliness and order of the Center. Specific responsibilities include:

  • Assisting with facility operations and maintenance
  • Implementing maintenance timetables and checklists
  • Establishing and enforcing basic “set up” for each studio
  • Ensuring standard inventory of products, equipment and supplies
  • Conducting Rounds, Runs and Routines at specified intervals
REQUIREMENTS
  • Candidates should have some front desk or administrative experience
  • Candidates should be extremely detail-oriented
  • Experience with Microsoft Office Suite and particularly strong skills in Excel desired
  • Experience with MindBody a plus
  • Ability to multi-task and work under pressure
  • Candidates should be comfortable interacting with the public
Apply

To apply for a Center Internship, please fill out the form below.