TRAINING FAQS, POLICIES AND PRICING

Welcome! Take these steps to get started:

1. Create a Mind Body online account to register for classes. https://mindbody.io/
2. Review our current health and safety procedures on our Plan Your Visit page.
3. Register for class as soon as possible as space is limited.
4. Read through Gibney’s COVID Safety Protocols before coming to class.
5. Arrive at Gibney no earlier than 10 minutes before class. Make sure to arrive in your dance attire as dressing rooms are not available.
6. Sign in using Gibney’s sign in app and take your temperature.
7. Show your confirmation email to Gibney Staff.
8. Make your way to your assigned studio and enjoy class!

For questions, please contact us at classes@gibneydance.org, or call (646) 837-6809.

Masks are required for all individuals at Gibney Center, and as of September 7 Gibney will require proof of full vaccination for all visitors. Review Gibney’s COVID-19 Safety measures and the most up-to-date policies and procedures on our Plan Your Visit page.

Gibney also provides signage throughout 280 and 890 Broadway with the most recent information, and informs all on-site staff members of current policies.

All class credits have expiration lengths, which begin on the day of purchase. Class credits can be used through the day of expiration. Expired class series may not be extended or reactivated.

If a documented injury or illness has prevented you from using a class series prior to the expiration, please contact us at classes@gibneydance.org to be considered for an exception.

*All in-person class credits that were active as of March 15th, 2020 will be extended through the restart of live Gibney classes. If this applies to you, you will receive email updates from us as we have more information. For any questions about class credits affected by the COVID-19 pandemic, please contact us at classes@gibneydance.org.

All students must register and complete payment prior to class. 

Students must pre-register online through our website or the MindBody Online app. For the moment, we will not be able to accommodate any class registration in person for the safety of our staff. 

You must reserve your place in class in advance by registering on the Gibney website or the MindBody Online app.

Students may also purchase Single Class, Movement Research class credits, 5 Class Series, 10 Class Series, Access8 classes and Playground Online Registration credits via the website for future use. Pre-register at GibneyDance.org/ClassSchedule.

Students may pay for class credit/debit cards, or class series via their membership card. 

Gift cards: Yes, gift cards are available for purchase. Inquire at the front desk for more information. Note that class credits purchased as a gift card will begin expiring once redeemed by the recipient. https://clients.mindbodyonline.com/classic/ws?studioid=31459&stype=42

Sharing credits: Credits are transferable. If a class series is transferred, all remaining credits will be transferred and those credits will maintain original expiration dates. 

Additionally, you may inquire with the Welcome desk to create credit sharing ‘relationships’ in MindBody Online between two accounts. 

Welcome! Take these steps to get started:

1. Create a Mind Body online account to register for classes. https://mindbody.io/
2. Visit our class schedule and click “register” on the class you would like to take and purchase either a single class or a class series
3. Wait for an email that you will receive 10 minutes before the class starts with the Zoom link, then enjoy!

For questions, please contact us at classes@gibneydance.org

First, you’ll need to download the Zoom app onto your device. This should automatically happen the first time you click a Zoom link. You don’t need a Zoom account to get into the class. If you need more  help or instructions on how to join a Zoom meeting, visit Zoom’s online tutorial here.

You will be placed into a waiting room and Gibney administrative staff will admit you when class begins. Make sure when you name yourself in Zoom, your name matches the name you signed up for class with. Students will not be admitted more than 10 minutes after the start of class. 

If you have questions or experience technical difficulties, please reach out to us at classes@gibneydance.org.

The following pricing options can be used for online classes and workshops only. In-person class credits do not apply to online classes and vice versa.

Registration closes 10 minutes before the class time. All classes are scheduled in Eastern Standard Time.

The Zoom link will be sent 10 minutes before the class time to the email address in your MindBody account. If you do not receive a link, please check your spam folder and settings, or reach out to classes@gibneydance.org.

Upon following the Zoom link, you will be placed into a waiting room. Gibney administrative staff will admit you when class begins. Make sure when what you name yourself in Zoom matches the name you signed up for class with. Only students who have paid for class and are on the MindBody roster will be admitted into the Zoom room.

Students will not be admitted into the Zoom room more than 10 minutes after the start of class. 

Space: If possible, move all objects in your space of choice to the edge of the area, or into another room. Area needs will vary from class to class, but a good rule of thumb is to find enough room for you to lie down in an ‘X’ in any direction.

Please keep yourself on mute unless the teacher instructs you to do otherwise. Video use is optional!

You can view the class in ‘Speaker View’, featuring the teacher, or ‘Gallery View’ to see all participants.

Music: Make sure your sound levels are loud enough to follow along in class. Your teacher will be controlling music and levels of volume throughout the session.

Chat: If questions arise during class, please use the chat function to communicate. Teachers will do their best to address questions throughout the class.

If you have technical issues, please contact us at classes@gibneydance.org. Students will not be re-admitted into class more than 10 minutes after class starts. If you’re not able to join within the first 10 minutes, please contact us and we will sign you out of class and return the credit to your account.

Recordings of class by participants are never permitted. Gibney may record the speaker view of the teacher; students will not be recorded.

As always, Gibney’s standard terms of service apply to our online offerings.  By joining us for online classes, users acknowledge that there is the possibility of physical injury in dance, and understand and expressly assume all risks involved in connection with dance instruction and training.

Gibney offers a diverse roster of classes with styles including Vogue, Ballet, Contemporary, Floor Barre, Gaga, Street & Club, Pilates, Simonson Technique, Somatic Practices, African and more. To get a detailed description of these classes, visit our class schedule and click on the class title and the teacher’s name. 

Online class registrations may be canceled up to the class start time via Mindbody Online. If you cancel your registration before the class start time, the class credit will automatically be applied to your account. Gibney does not offer refunds for canceled pre-registrations. Pre-registrations cannot be canceled after the class start time and you will be charged for the class.

If Gibney cancels a class or workshop, the class credit will automatically be applied to your account for a future visit. If a non-series credit was used for a class canceled by Gibney and you prefer a refund, please contact classes@gibneydance.org.

Please be advised that if you pre-register online for a class with an incorrect class credit, you will be required to purchase the correct class credit prior to entering class. Partial payments will not be accepted at any time; we are able to refund the incorrect class credit.

Gibney does not offer refunds or extensions except when Gibney cancels your class, or in the case of a documented illness or injury, before the credit/series expires. Gibney is not able to process partial refunds, including partially used class series. Students may only receive a refund in the form of original payment. Contact us at classes@gibneydance.org to inquire about a refund or extension with your documented illness or injury.

Yes! We offer Beginner and Open Level classes seven days a week. Please visit our class schedule to find details on class level. Classes can be sorted by level, or you can find level information in each class description. 

For additional inquiries about class level, please contact us at classes@gibneydance.org for recommendations! 

Online classes are hosted on Zoom. You don’t need a Zoom account to join; you’ll receive the link. You need a device connected to the internet but you don’t need camera capabilities. 

The majority of our classes take place at our 280 Broadway location, including all workshops and intensives.

Address: 280 Broadway: Lower Manhattan Location. Entrance at 53A Chambers Street.

Instruction: Classes occur in various studios. Please visit the Welcome desk for class studio locations

Security: All guests must sign in with their full name before entering Gibney’s space at 53A Chambers Street and ID may be requested at the discretion of building security. Compliance with this policy ensures that our spaces are safe and secure for all visitors. If for any reason you are unable to sign in or present ID, contact our 280 Director of Operations Elyse Desmond at: elyse@gibneydance.org.

Accessibility: Gibney 280 Broadway is accessible via elevator from the main entrance at 53A Chambers Street. For access requests or inquiries, please contact Elyse Desmond, Director of Operations & Facilities, by completing our “Access Requests and Inquiries Form” (attach link), or at 646.837.6809 (Voice only).

Ballet classes take place at our 890 Broadway location.

Address: 890 Broadway (5th floor): Union Square location at 19th street

Instruction: All ballet classes held at 890 Broadway take place in Studio 5-2. (Occasionally, classes may move studios for special circumstances. Please visit the Center Office near the elevator if you cannot find the studio)

Security: The 890 Broadway building requires guests to present photo ID upon every sign-in in order to be granted access to the building. This is a building wide policy, not a policy of Gibney. Acceptable forms of ID include: driver’s license, passport, school ID, voter registration card, green card, state ID card.
EVERY TIME YOU VISIT GIBNEY 890:

1. You must wear your mask and practice social distancing at all times, and follow all directional signs. Masks are to be worn in all studios and common areas.
2. Please do not arrive any earlier than 10 minutes prior to your class.
3. Upon arrival, you will be required to complete a health questionnaire and provide contact information with a valid, photo ID. Information is kept confidential and only released to the state agency in charge of contact tracing, as needed. These check-in procedures are to be completed on your smartphone via the Companion app. An alternative sign in process will be available onsite if your mobile device does not support this app. You will receive a second email from Gibney’s Sign In App platform providing you with instructions for downloading the Companion App with the provided 5-digit code.
4. You may access the 5th floor via the elevator (maximum of 2 riders) or Stairwell B.
5. When you arrive on the 5th floor, you must have your temperature checked at the Gibney office (located by the elevators) prior to entering the studios. If your temperature is above 100.4F, we will ask that you leave and you will be refunded for your class.
6. When exiting the building, please take stairwell A or the elevator (maximum of 2 riders).

If you or any of your guests do not own or are unable to present any of the previously listed forms of identification, please contact Elyse Desmond at elyse@gibneydance.org or call 212-677-8560.

Access: The main entrance for Gibney 890 Broadway is an accessible entrance and available during all building hours: 7:30 am – 7:30 pm Monday – Friday, and 9:00 am – 6:30 pm on Saturdays.

Requests for reasonable accommodation or for access to the 890 Broadway location outside of listed hours should be made three days in advance by contacting Elyse Desmond at elyse@gibneydance.org or 212.677.8560 (Voice only).