WORK STUDY

The Gibney work study program provides artists with access to free training, free rehearsal space, and the opportunity to be immersed in our growing community.

All work study participants represent Gibney during operating hours and are the first point of contact for our constituents. Work Study work alongside Gibney staff and share space with creative professionals to gain hands-on experience in the daily operations of our vibrant performing arts centers.

We offer a friendly, fun, yet focused environment where individuals come and build their careers. As such, we look for individuals who demonstrate:
• Maturity and professionalism
• Strong ability to work both independently and as part of a team
• Adherence to core Gibney values, including respect, self-expression, collaboration, innovation, and entrepreneurship

Gibney’s work study program requires a minimum 3-month commitment of 8 hours per week. Participants receive 20 monthly drop-in class credits and access to free rehearsal space for their own artistic exploration.

RESPONSIBILITIES

All Gibney work study assist with general administrative tasks as needed. Specific responsibilities may include:
• Taking class payments
• Running errands
• Assisting with bulk mailings
• Helping maintain operations and facilities

CUSTOMER CARE
Gibney prides itself in identifying and being responsive to the needs of performing artists. We hold ourselves to the highest standards of customer service. Specific responsibilities include:• Greeting guests in a warm, enthusiastic and helpful manner
• Working as a team with the staff to provide outstanding and consistent customer service
• Enforcing all policies and procedures for use of the spaces: be fair and firm
• Awareness at all times of what is happening in the studios
• Providing formal or informal orientations and answering questions for new visitors
• Providing immediate and thoughtful responses to customer requests
• Being responsive and pro-active in meeting renters’ needs
• Accommodating the creative needs of clients through operational solutions that safeguard and protect the space
• Assisting in the maintenance of strong relationships with each location’s building staff

CLASS REGISTRATION
• Greeting students as they arrive for class
• Registering new and existing students for classes
• Processing class card sales
• Managing receipt of multiple payment forms, including cash, check, credit/debit cards, and class cards
• Being knowledgeable of class schedule and answering questions as needed
• Being present at registration desk before class through the end of scheduled shift
• Communicating with Gibney staff and/or teachers about issues as they arise

REHEARSAL RENTALS
• Performing setup and breakdown for internal and external programs and events as needed
• Attending to renter needs as they arise
• Accommodating the creative needs of clients through operational solutions that safeguard and protect the space
• Clearly communicating and enforcing studio rules and rentals policies

FACILITIES MANAGEMENT
Gibney Interns assist in maintaining the smooth operation of both the 890 Broadway and 280 Broadway locations. Gibney Interns enforce policies and practices that ensure the highest levels of safety, cleanliness and order of the Center. Specific responsibilities include:
• Assisting with facility operations and maintenance
• Implementing maintenance timetables and checklists
• Establishing and enforcing basic “set up” for each studio
• Ensuring standard inventory of products, equipment and supplies
• Conducting Rounds, Runs and Routines at specified intervals

REQUIREMENTS

• Candidates with front desk or administrative experience preferred
• Candidates should be extremely detail-oriented
• Experience with Microsoft Office Suite desired
• Experience with MindBody and/or Salesforce a plus
• Ability to multi-task and work under pressure
• Candidates should be comfortable interacting with the public

DOWNLOAD JOB DESCRIPTION→

APPLY

To be considered for the position, please submit a cover letter and résumé to: workstudy@gibneydance.org.